Last Updated: 24-11-2025

Sinistra Voice Tech LLC (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information obtained when you use our website, services, communication platforms, or engage with us in any other manner.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

• Full Name

• Email address

• Phone number

• Company or business information

1.2 Technical Information

• IP Address

• Browser type

• Device type

• Operating system

• Location (approximate)

• Usage logs and timestamps

1.3 Communication Information

• Messages, inquiries, call logs, and chats via our support systems

• Emails, feedback, or form submissions

1.4 Service Usage Data

• Telecom usage metrics (e.g., call logs, SIP session details, message delivery reports)

• Service configuration preferences

• Traffic analytics

We do not collect financial information such as stored credit card details on our servers. Such payments are processed through secure third-party gateways.

2. How We Use Your Information

We use the collected information to:

• Provide and manage SIP Trunking, VoIP, messaging, and related services

• Authenticate identity and secure accounts

• Respond to inquiries and provide customer support

• Improve products, performance, user experience, and service reliability

• Send service updates, alerts, billing notices, and promotional communication

• Comply with legal, regulatory, and telecom requirements

We only process data for legitimate business purposes and never sell your personal information.

3. Sharing and Disclosure of Information

We may share information under the following circumstances:

3.1 Service Providers

With trusted third-party vendors who support:

• Telecom routing

• Hosting and infrastructure

• Security services

• Payment processing

• Customer support tools

3.2 Legal and Compliance

We may disclose information if required by:

• Law enforcement

• Government authorities

• Courts or legal processes

• Telecom regulatory obligations

3.3 Business Transfers

If the company undergoes a merger, acquisition, asset sale, or restructuring, user data may transfer as part of the business process.

4. Cookies and Tracking Technologies

We may use cookies, tracking pixels, and analytics tools to:

• Understand website usage

• Recognize returning users

• Improve browsing and performance

• Provide personalized service experience

Users may disable cookies through browser settings, though some features may not function properly.

5.Data Storage & Security

We take industry-standard security measures to protect your data, including:

• Encryption

• Firewall protection

• Access control policies

• Secure data centers

• Regular audits

However, no method of electronic storage or internet transmission is 100% secure. Users share information at their own risk.

6. Data Retention

We retain information only for as long as:

• Required to offer services

• Needed for business purposes

• Required by telecom laws, tax authorities, or legal compliance

Once no longer necessary, data is securely deleted or anonymized.

7. Your Rights & Choices

Depending on your region, you may have the right to:

• Request access to your stored information

• Correct or update personal information

• Request deletion or restriction of processing

• Opt-out of marketing communication

• Withdraw consent at any time

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies, content, or security practices.

9. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.

10. International Data Transfers

Depending on your location, your data may be processed in countries outside your jurisdiction. We ensure compliance with applicable international data protection standards.

11. Changes to this Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the updated “Last Modified” date.

By continuing to use our website or services, you accept the revised terms.

12. Contact Us

For questions, concerns, or privacy requests:

Sinistra Voice Tech LLC
Email: info@sinistravoicetech.com
Phone: +1-202-916-1984
Website: sinistravoicetech.com